Office of Institutional Effectiveness
Mission | Customers |
Critical Processes | Values | Vision
Mission
The Office of Institutional Research at Samford University has developed a
mission statement to help guide it in fulfilling the aforementioned roles of
institutional research and to frame these roles in the Christian context of
Samford’s mission of nurturing persons in a Christian community. This IR Office
mission reads as follows:
The Office of Institutional Research serves many of the information needs of
Samford University. This office seeks to provide a wide variety of data and
information to university administrators, faculty, and staff for use in
management, assessment, policy analysis, and planning. In addition, the Office
of Institutional Research coordinates this university’s responses to external
requests for information. Institutional Research lends strong support to the
university’s broad mission of nurturing persons through data collection (e.g.,
the fact brochure that introduces prospective students to Samford University)
and assessment efforts (e.g., feedback from graduating seniors) that enable the
university to gauge the extent to which it meets or exceeds the expectations of
students. Data integrity is our primary concern as we seek to ensure the
validity of our reports and analyses. This also furthers the mission of Samford
and the pursuit of justice in decision-making as analyses are done using
reliable information.
Customers
The primary customers of Institutional Research may include:
- Samford University Administrators
- External customers such as the Alabama Baptist State Convention, the Southern
Association of Colleges and Schools, the state and federal government, the NCAA,
and survey designers such as US News and World Report.
- Samford University Deans
- Samford University Faculty
- Samford University Staff
- Samford University Trustees
- Samford University Students
Critical Processes
Critical processes include a.) research, evaluation, and policy analysis
necessary to continually improve the university and support the decision making
structure of the institution; b.) data gathering; c.) reporting; d.) responding
to a large number of complex surveys; and e.) the design, administration, and
analysis of ongoing assessment measures.
The functional responsibilities of the IR Office fall into two main categories.
1.) Support of Campus Planning, Decision Making, and Policy Development
The Office of Institutional Research is a key partner to the administrators,
faculty, and staff of the Samford community as they seek to implement policies
and evaluate programs to ensure the University fulfills its mission of nurturing
students as they develop intellectually, spiritually, and emotionally. The
efficient and effective generation of such information is the goal of the IR
Department. Ensuring that information and data is presented in such a way as to
minimize the time decision-makers spend interpreting data, thus maximizing their
ability to concentrate their efforts on the decisions at hand, is vital to the
IR Office fulfilling this role.
a. Quality Assessment and Outcomes
With Samford University’s emphasis on quality assessment and outcomes, the IR
Office serves as a resource for generating outcome information, conducting
needed assessments, and generating meaningful results that can quickly be used
by decision-makers as they undertake their responsibilities.
b. Policy Analysis
As the Samford community attempts to asses the effectiveness of the policies
they implement, the IR Office provides the skills and resources needed to assist
policy-makers through each stage of policy analysis. These stages include
evaluating policy implementation to assisting with the development of measures
to allow for future assessment of the intended and unintended consequences of
the policies.
c. Program Evaluation
Program evaluation is a key tool for the Samford community to assess the design,
implementation, improvement, and outcomes of programs. These programs can range
from those designed to assist freshmen as they enter Samford to those designed
to assist graduates as they enter the work world. The IR Office is a valuable
resource for program evaluation in their ability to provide data to assist
decision-makers as they implement programs, as well as assisting in designing
evaluations.
d. Factbook
The factbook serves as a repository of information ranging from enrollment
information to retention and graduation rates. It is a tool that assists the
campus community and beyond in better understanding the characteristics of
Samford University and thus being better able to make fact based decisions.
e. Enrollment Management and Student Analysis
Enrollment management is vital for the effective functioning of Samford
University. The Office of Institutional Research is the chief source of the
data, information, and analyses necessary for enrollment management.
f. Creation of Enrollment Extract Files
In addition to the enrollment and various extracts needed in the non-fall terms,
each Fall, IR creates the necessary entering cohort, enrollment, projection, and
financial aid extracts necessary for the completion of external and internal
requests
g. Survey Research
The IR Office has served several entities on campus as they try and evaluate
student opinion or outcome assessment. This is often times done through the
generation of surveys. The IR Office serves as a key resource in the development
of survey instruments as well as the analysis of results.
h. Periodic Publications on a Variety of Topics
It is also important that the IR Office serve as a proactive generator of
information that can serve to better the institution. This can be undertaken
through the periodic release of publications on a variety of topics, intended
for use by administrators as they carry out the operation of the institution.
i. Participation on University-wide Teams or Committees
In an effort to maximize communication and collaboration within and among the
various entities of the university community, the IR staff participates in and
presents to a variety of university committees and workgroups. It is imperative
that IR be included on every committee or team related to the university’s
administrative software system due to IR’s key role in reporting and providing
analysis and assessment, both of which rely upon information generated from said
systems.
2.) External Reporting Functions
The Office of Institutional Research is the key source of data and information
that is supplied to external sources. This function is crucial as the University
strives to maintain its national reputation as well as meet Federal reporting
requirements.
a. Accreditation
The IR Office plays a role in not only the university’s SACS accreditation but
also the accreditation and peer reviews of the various schools and disciplines
composing the university.
b. National Survey Requests and Completion of the Common Data Set
Samford University has maintained an excellent national reputation for academic
excellence. Key to this has been the university reporting to a variety of
surveys, including U.S. News and World Report. The completion of these surveys
and maintenance of the Common Data Set are crucial IR functions in this
capacity.
c. National Center for Education Statistics (IPEDS)
IPEDS reporting to the U.S. Department of Education is another key aspect to the
reporting requirements of the IR Office. IPEDS data further serves to provide
the IR Office national level data for comparison to peer institutions.
d. Federal Government Reporting
In addition to IPEDS reporting, the Office of Institutional Research provides
information necessary for compliance and Federally mandated reporting
requirements.
e. Alabama Baptist Convention
In order to assist with the efforts of the Baptist Convention, the IR Office
generates for them enrollment and financial aid figures.
f. Ad Hoc External Requests
In order to assist the Samford leadership, as well as the Department of Media
and Public Relations, with their efforts in providing the media, Alabama
citizens, and the general public with information about the institution, the IR
Office serves to assist these Samford entities in ensuring that the information
and data they release is accurate.
Values
This mission is undertaken while preserving the value of data integrity. The IR
Office places a high value on data integrity because the office’s work is a
reflection upon Samford as a Christian university. This office also places a
high value on the community relationships that have been nurtured through
interactions and teamwork with members at every level and in every function of
Samford University. Ensuring these collegial relationships continue is inherent
to the office fulfilling its mission.
Vision
Institutional Research engages itself in a process of continuous improvement.
Each year, we strive to become more accurate and efficient in our data reporting
efforts. The vision of Institutional Research is to ensure that our office
contributes to major policy and planning decisions at Samford that shall better
equip the university in meeting its motto of Nurturing Persons: for God, for
learning, forever.